I'm Steve the AI Guy. I build AI agents for small businesses — the unglamorous kind of AI that answers the phone, sends a quote, replies to a lead before it goes cold. I work alone, I don't take upfront payment, and I only get paid when the numbers move.
This page exists because a lot of people find the homepage, like the offer, and then quietly want to know who they're actually emailing. That's fair. So here it is, without the theatre.
What I actually do
Most small businesses don't have an AI strategy problem. They have an operations problem that AI happens to be unusually good at solving. The phone rings out after hours. A quote takes three days to send because you're on site. A lead messages on Instagram and nobody sees it for a week. Every one of those is money walking out the door.
My job is to find the specific leak in your business — the one bleeding the most revenue right now — and build an AI agent that plugs it. Not an AI "transformation." Not a platform. One agent, doing one job, extremely well. The kind of thing you can point at and say: that saved me thirty grand this year.
If you want a tour of the three most common builds I do, the homepage covers them. If you want to skip ahead and tell me where your business is losing money, email me — one sentence is enough.
Why "Steve the AI Guy" and not a big consultancy
The name is literal. When clients describe me to their mates, they don't say "I hired a firm." They say "I've got a guy for AI." I leaned into it. The brand is the promise: one person, who knows what he's doing, who shows up and fixes the thing.
The case for a solo operator on this kind of work is simple. Small business AI is not a problem you solve with a 40-slide deck and a discovery phase. It's a problem you solve with someone who'll sit down, watch how you actually work, and wire something up in a fortnight. Committees are the enemy. Overhead is the enemy. So is anyone who wants to bill you for a proposal.
There are plenty of good agencies out there. They're mostly not built for a business doing $500k–$5M a year that just needs one specific thing to stop leaking. That gap is where I live.
My background, briefly
I've spent the last decade working on the operations side of small and mid-sized businesses — ecommerce, service, trades, SaaS. For most of it, "AI" was too clunky to actually help anyone who wasn't a big enterprise. That changed in the last two years. The tooling finally got good enough that an operator who knows what a small business actually needs can build something real in days instead of months.
I live between Bali and Sydney. I work globally. Most of my clients are somewhere in Australia, the UK, or the US, and most of them are either trades, service providers, or online businesses with a sales pipeline that leaks.
How the offer actually works
The offer on the homepage is the real one. I'll restate it here so there's no ambiguity:
- You email me one sentence about where your business is losing the most money. I'll reply within a day and tell you whether AI can actually fix it. If it can't, I'll say so and send you in a better direction.
- If it's a good fit, I build the first agent for free. Usually 10–14 days from scoping to live. You watch it happen, I keep you in the loop, and when it's running you see the numbers.
- If it works, you pay a monthly retainer to keep me on — maintaining the system, building the next one, staying ahead of the tech so you don't have to. If it doesn't move the needle, you owe nothing.
There's no proposal. No discovery call. No statement of work. I've written in more detail about why I build the first one free and what happens during the 14-day build if you want the behind-the-scenes.
You tell me where your business is leaking. I build the fix. You don't pay until it works.
Email Steve the AI Guy →What I'm good at (and what I'm not)
I'm good at things that live at the intersection of operations and communication. Anything where a human used to read a message, decide something, and respond — and where doing it faster or more consistently would make you more money. That's where modern AI shines and where I spend most of my time.
Specifically: voice agents that answer phones, email and DM triage, real-time quoting, booking bots, lead qualification, follow-up sequences that actually sound like you, and internal tools that take the ten annoying tasks out of your day.
I'm not the guy for deep ML research, computer vision pipelines, or building your own large language model from scratch. If that's what you need, I'll point you to someone who does only that.
Questions people ask before they hire
The three I get most often:
"What happens if you get hit by a bus?" Everything I build for you is documented, yours, and portable. No lock-in to my tooling. Worst case: you hand it to your next engineer and they can read it end-to-end in an afternoon.
"What does the retainer actually cover?" Keeping the system running, fixing anything that breaks, adjusting it as your business changes, and — honestly — being the person you call when you want to know whether a new AI tool is worth the hype. I cover more in the FAQ post.
"How do I know it will actually work?" You don't. That's why I build the first one for free. If it doesn't work, we both walk away, and you're out a couple of weeks of my time, not yours.
If you've read this far
You probably have a specific thing in your business that's bothering you. A phone that rings out. A quote backlog. Leads you know are going cold. Don't overthink the email — send me one sentence about what it is, and I'll take it from there. That's the whole process.
— Steve the AI Guy